At quicksecure.shop, customer satisfaction is our priority. We strive to provide the best digital security products, including genuine Norton Antivirus software. Please read our refund and cancellation policy carefully before making a purchase.
1. Refund Policy
Due to the nature of digital software products, we offer refunds only under specific circumstances:
Eligible Refund Cases:
Duplicate Purchase: If you accidentally purchased the same product more than once.
Incorrect Product Delivery: If you receive a different product than the one you ordered.
Non-Activation: If your activation key does not work and we are unable to resolve the issue within 3 business days.
Non-Refundable Cases:
Products that have already been activated or downloaded.
Issues arising due to customer error or system incompatibility (please ensure your device meets system requirements before purchase).
Requests made more than 7 days after purchase.
To request a refund, please contact our support team at support@quicksecure.shop with your order number, product details, and a brief explanation.
2. Cancellation Policy
Orders for digital licenses are processed immediately. Therefore:
Orders cannot be cancelled once the product key or download link has been delivered.
If you placed an order by mistake and haven’t received the product key yet, please reach out to us immediately at support@quicksecure.shop. We’ll do our best to cancel the order before processing.